Time spent on creating clarity of expectations is an accelerator of success; the time lost from lack of it can never be recovered.
The problem is that we believe that to create more clarity, we need to be more detailed which will take more time.
Time is a scarce resource – there is always too much to do. Taking time out to describe the detailed actions needed to deliver on a project seems like an impossible task.
However, ambiguous requests have consequences.
Giving or getting ambiguous requests wastes time. Yet no one seems to find the time to stop and clarify.
How do we find the balance?
The solution:
More specific communication (not more detailed communication)
Leaders are communicators.
If there's a break in communication, leaders start managing, requiring more check-ups and task updates. The result is more conflict, more disappointment and a breakdown of trust.
Communicating with specificity removes ambiguity and enables alignment in expectations. Alignment in expectations allows teams to build trust, and row in the same direction to achieve their ambitious goals.
'Slow if smooth; smooth is fast.' - US Navy
How we help:
We work with ambitious leaders and their teams to achieve clarity around what's required to progress their strategy.
"Clear" means different things in different contexts. The right level of clarity will build trust, increase accountability, and get momentum on the execution of your strategy.
We help create the space for teams to think critically, achieve alignment through debate, and articulate clear expectations. And then assist in increasing communication around these expectations on an ongoing basis.
Get in touch to go through our quick diagnostic process that will help identify where to start.
Get In Touchhow we've helped our clients get clarity in their teams:
“The Step team gets down to the essence of strategy, and provides an immense amount of clarity on our focus areas. This leads to alignment in our team, helping us to look left and right without taking our eye off the ball.”
– Mark Hassenkamp, The LIVEKINDLY COMPANY
“The team assisted in getting us to a much better place, much faster – in the process, we’ve crystalised our thoughts and got them into an actionable plan for implementation.”
-David Smollan, Smollan Group


